About us

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4 months, 21 days ago

It was very fast and direct communication. Veronica Poinelli was very helpful, the company offered me a full help. She was, as a representative of the company very engaged and able to deliver all my needs to Poland. The cooperation was easy, and the full order was sent to Poland without any problems, also the transportation was secure, insured without any damages. I strongly recommend cooperation with Onetile.

7 months, 16 days ago

I ordered tiles coming from Italy over to the Czech Republic. All delivered on time, not damaged and as specified. It has been great doing business with Onetile - starting with the product itself at the competitive price, customer service and support, delivery and payment. I would definitely recommend Onetile and will use them again!

7 months, 24 days ago

top products, smooth service, in the beginning it was a bit strange to handle everything online after viewing it in a physical store, and then the payment system 50% advance and 50 for delivery, but finally delivered to the top

8 months, 22 days ago

Best price and delivered on time! Nothing was damaged during the transportation, everything was packed very good.

10 months, 3 days ago

A special thanks to the outstanding support. Top products at very competitive prices. All went smooth and quickly from order to delivery in Switzerland. No damage to report. Certainly to recommend.

10 months, 13 days ago

Great service and beautiful product. I had ordered over 17 square meters of tiles coming from Italy to Poland and they all arrived in great condition and very fast. I also needed to confirm expected date of delivery and received a quick response. Very happy with the product, it is very beautiful!

10 months, 20 days ago

The choice of tiles is great, easy to order, convenience and good price. I recommend them, will order from them again.

11 months, 27 days ago

I have very positive experience. Precise, accurate delivery and communication.

1 year, 2 days ago

Excellent customer service, very reactive and supportive. The contact via Whatsapp was very easy and allowed the salesperson to reassure me by providing me with different documents. Very good quality tiles, especially knowing that the price is much more attractive than the competition. Delivery was fast and made properly.
Overall, I highly recommend this company!

1 year, 3 days ago

Excellent service, communication and delivery. Perfect quality 💗

1 year, 16 days ago

Ravie de cette première expérience avec onetile.it Qualité, prix, service, rien à redire ! Continuez ainsi

1 year, 17 days ago

Carrelage de très belle qualité, prix très concurrentiels et service très sérieux.
Je dois refaire une nouvelle commande prochainement pour de nouveaux travaux et je recommande sans hésitations.

1 year, 20 days ago

Competitive prices and delivered in time. Would definitely recommend.

1 year, 1 month, 10 days ago

goede, vriendelijke communicatie

1 year, 1 month, 27 days ago

Excellent service, communication and delivery

1 year, 2 months, 12 days ago

We bought our bathroom tiles via a very deceiving tradesman. He luckily made a reservation for our tiles with onetile before running away with our money. Stefania from the customer service was amazing in helping us getting the tiles for our project and all information we needed to go to the police. Even though we found out all of this only a few days before the tiles were needed, Stefania made it possible to keep our timeline! Really pleased with the service and an amazing product!

Can‘t recommend them enough!

1 year, 5 months, 21 days ago

What a great purchase!😉 Perfecto communication, fast delivery and prices too. Tiles came on time and happy to recommend to everyone.👌

1 year, 8 months, 7 days ago

A very good company. I got the tiles on time in perfect condition. Nice and simple cooperation. I recommend it to everyone.

1 year, 8 months, 22 days ago

Very happy with the tiles and service! Good communication and on time delivery. Tiles came very well packed and without any damage. Thanks Matteo!

1 year, 9 months, 10 days ago

Het was spannend om direct vanuit Italië de tegels te bestellen… Echter heeft Matteo waargemaakt wat hij heeft beloofd!
Super prijs, €20 minder dan in Nederland voor dezelfde tegels, geen verzendkosten en een super service!
De tegels zijn in zeer goede orde ontvangen en helemaal naar wens!

Ik kan ze alleen maar aanbevelen en zal er in de toekomst, indien nodig, zeker nog eens tegels bestellen!

It was exciting to order the tiles directly from Italy to the Netherlands… Matteo delivered what he promised!
Super price, €20 less than in the Netherlands for the same tiles, no shipping costs and a super service!
The tiles have been received in very good order and completely to your liking!

I can only recommend them and will definitely order tiles again in the future if necessary!

1 year, 10 months, 17 days ago

Very good customer service, fast delivery, beautiful tiles and good prices!

1 year, 10 months, 24 days ago

“Thank you to www.onetile.co.uk for the supply of some superb tiles which I have now installed. The service provided by Damon Cooper was excellent and the pricing was very competitive. Tiles arrived as promised and have now been installed as part of my new build”.

2 years, 1 month, 13 days ago

So pleased to have found One Tile who helped me source an existing tile my usual supplier could no longer obtain.

From the outset Damon Cooper was really helpful, answering all my questions quickly and efficiently and the delivery took place exactly as he described it. I’m absolutely delighted with the price and the personal service given to me at every stage.

I would definitely use One Tile again and can highly recommend them to anyone.

Sutton Coldfield - 21st February 2022

2 years, 2 months, 1 day ago

Great experience with OneTile: very competitive pricing, much cheaper than we could source locally which made us a little nervous. However super efficient communication from Damon and quick & easy delivery with proper secure packaging we were highly delighted. Just need the tiles laying now!
Fully recommended and would definitely use again.

2 years, 2 months, 14 days ago

I bought Marvel Dream Bianco Fantastico 75x75cm in white. They are being laid today and I am very pleased with the initial result and quality.
Onetile in Italy answered my enquiry with a quote by 8.30am next morning. The quote put my local supplier to shame, they were charging 3x the price for the same tiles I ordered and lead time on delivery was Feb 2022.
Great communication, fantastic pricing even with the shipping costs.
Goods insured for transportation, delivery from Italy to Scotland was within advised time frame 3-5 weeks, courier delivered on time and was courteous, friendly and no damage to tiles.
Damon was my contact in the UK, happy to answer any questions and did promptly even out of hours, my bank caused unnecessary complication with validity of the company and again Damon could not have been more helpful and patient and he updated us with progress information up to delivery.

Very Happy Customer, Highly Recommended 5 star service.
Many Thanks Damon & One Tile
Best Wishes
Craig

2 years, 4 months, 9 days ago

J'ai commandé du carrelage pour une livraison en France, tout s'est très bien déroulé, accueil très sympa et prise en charge par la même personne chaque fois, bon suivi, réponse rapide à toutes mes questions (des fois pénibles 😬) , les produit bien protégés lors de la livraison, et les tiles sont magnifiques 😍😍😍. Merci pour tout, je recommande fortement!

2 years, 7 months, 9 days ago

I purchased Casa Dolce Casa Wooden Tile from Onetile. They delivered to the Poland. Great products at great prices. The whole process of ordering was easy and efficient. I recommend them.

2 years, 7 months, 15 days ago

Amazing! Onetile has the best selection of tiles I've ever seen at great prices!
I am in love with my new bathroom and looking forward to renovating the rest of the house!

2 years, 10 months, 6 days ago

Polecam zakupy w tym sklepie . Bardzo dobry kontakt z działem sprzedaży ,towar - gres wyglada tak jak na zdjęciach , dostawa też przebiegła bardzo dobrze.
Jednym słowem ,,POLECAM,,:)

2 years, 10 months, 7 days ago

Contact excellent et très rapide! Communication au top :)
Carreaux conformes en parfait état et livraison rapide en 7 jours ouvrés. Prix imbattable par rapport à la France!
Je recommande vivement

2 years, 10 months, 27 days ago

A nice experience. From order till arrival of goods approx 2 weeks. Package in good nick and nothing damaged. Can recommend use. 👍

2 years, 11 months, 18 days ago

First class tiles. The delivery was quick and well packaged. Nice, reliable contact.

3 years, 2 months, 19 days ago

One tile has great products at great prices. They make the whole process of ordering high quality tiles abroad easy and efficient. I highly recommend them.

3 years, 2 months, 19 days ago

Stefania a fait un très bon suivi de ma commande. Livraison rapide pour une grosse commande de carrelage. Produits directs du fabricant. Prix défiant toute concurrence. A recommander sans problème. Merci encore.

3 years, 3 months, 2 days ago

I purchased Marazzi products from Onetile. They delivered to the Netherlands. The service was professional and sharp. Prices are extremely competitive even including delivery. Shipment was flawless.
Thanks to Onetile.it i have been able to install high quality Italian porcelain for the price of a local low range product.

3 years, 5 months ago

Ich habe Fliese bestellt, sie sind wunderschön und sehr schnell geliefert worden!!! Selbst der Händler vor Ort kann mit der Lieferzeit nicht mithalten.
Tollet Service und netter Kontakt.

3 years, 6 months, 25 days ago

Sehr professioneller, freundlicher, schneller und nicht zuletzt auch preiswerter Service! Während des gesamten Vorgangs wurden wir immer auf dem Laufenden gehalten. Auch nach der Lieferung wurde nachgefragt, ob alles passt. So muss der Einkauf im Internet ablaufen. Absolut zu empfehlen. Jederzeit gerne wieder.

3 years, 11 months, 19 days ago

My full recommendation to Onetile! Super service and delivery -We received our tiles on time even with Corona closing the borders.

4 years ago

Super service - good advice, fast delivery

4 years, 20 days ago

We can not be happier with Matteo & his team @ Onetile. They offered an excellent service and they are a very trustworthy company. Thank you guys!

4 years, 21 days ago

Super rápidos y super atentos.... Gracias Mateo!!!

4 years, 27 days ago

Perfekte Abwicklung. Netter Kontakt.
Selbst eine Reklamation wurde schnell und unkompliziert abgewickelt.
Viele Grüße an Matteo!
Bleib gesund!

4 years, 27 days ago

Onetile has recently assisted us in our restructuring tasks and they have just been amazing: fast, precise and reliable!
Definitey a partner you wish to work with! More than recommended

4 years, 1 month, 7 days ago

In today's merchant environment I have managed to discover one business that stands out. Onetile. One of the best surprises that I have encountered recently. Professionalism, courtesy, reliability and among many others: honesty!
Along came the Internet age and everybody is checking everyone else online. So did I and the lack of bad reviews already raised a small red flag in my mind. Not to mention the prices that gave the word "bargain" a new meaning. But let's make a long story short and allow me to say just one more thing: closing a deal with Onetile will probably offer you one of the most rewarding experiences. And keep in mind the task of choosing something as important as the floor tiles without even seeing them live (just think how difficult is for a lady to pick and try a dress, in the store!)
Thanks to Mr. Matteo Durante and his team, his collaborators (carriers included) for their way of conducting their business and the human touch added to this experience.

4 years, 1 month, 9 days ago

Good deal, safe package and perfect communication via whatsapp.
Recommend for sure

4 years, 2 months, 18 days ago

The perfect experience! Got local offer for tiles we chose, and realized it was too expensive to me. So did research on the web, and found Onetile online shop. Asked for quote, the price was very good. But I was a bit suspicious how the prices could vary that much. Did not believe either that he does not have any negative feedback. Then took the risk and placed the order. All arrived timely, something arrived broken, but the exchange was totally hassle free. Think its kinda included in expensive shipping cost with insurance. I'm more that satisfied! Many thanks!

4 years, 2 months, 26 days ago

House renovation in Switzerland
We had embarked in the remodeling of our house in Switzerland and were in great needs of tiles for all kind of purpose. We have found with OneTile an ultra-professional, super responsive, agile and very pleasant company to work with. The choice of tiles was gigantic and the quality of the material quite superior. With a flawless delivery of all the tiles to our house at a very competitive cost, through a transporter, we would recommend OneTile for any serious project of renovation in Switzerland.
Since, in our case, bathrooms are next, there is no doubt we will work again with this very pleasant Italian company. And a special thanks to Matteo Durante, the One Tile collaborator who followed the project from start to finish.

4 years, 3 months, 3 days ago

Guter Preis, Top Qualität und pünktlich geliefert. Die Kommunikation mit Matteo war ebenfalls gut. Wir können Onetile definitiv weiterempfehlen.

4 years, 4 months, 1 day ago

Vraiment une enseigne très sérieuse qui prend le temps de s'assurer de la satisfaction de ses clients. Matteo est très réactif, les délais vraiment raisonnables et le rapport qualité/prix vraiment imbattable...
Aucune hésitation pour commander de nouveau mon prochain carrelage!

4 years, 4 months, 28 days ago

The best prices in the market!! Matteo is a great and responsible guy!! Professional service. Buy with confidence...👍👍👍

4 years, 5 months, 2 days ago

Super Service! Sehr professionell und zuvorkommend! Die Fliesen sind ein Traum! Ich und meine Familie sind echt begeistert. Ich sage nur Danke Matteo und viel Erfolg! Grazie Mille da Graz!

4 years, 6 months, 5 days ago

It was a pleasure to deal with Onetile, in particularly with Matteo, when buying the tiles Mirage Signature for my terrace. I was positively impressed with their prompt and clear responses, politeness and all import matters (shipping, taxes, ect). I was very happy with the service all in one and highly recommend Onetile!

4 years, 6 months, 8 days ago

Top Service, gute Kommunikation, gute Preise und schnelle Abwicklung!

4 years, 6 months, 12 days ago

Excellent contact, fast delivery to Poland, smooth transaction with Matteo. I highly recommend him and onetile.it!

4 years, 7 months, 14 days ago

Dealing with Matteo has been a great experience. My husband and I went to an upscale tile store in Toronto, Canada and found a tile that we both liked but with a price we didnt like and a long delivery time also. I contacted Matteo when we were ready to purchase our tiles and he basically held my hand the entire way. He knew that I was concerned purchasing 5000 square feet of tile from a online site and a person I had never met. He took care of all of my hesitations. The price was less than half of what we were quoted in Toronto, the delivery time was less AND they were delivered right to my door. The packaging was very well done and considering how many boxes of tile we received, only a few were broken in transit-very amazing. He offered to send replacements for the broken ones too. Outstanding service, price and customer service. Highly recommended!

4 years, 8 months, 11 days ago

Great service from Matteo. He spent one full day in Milan going through every detail before placing the order and explained the process in detail. Delivery came to us in Dublin, Ireland as per the plan. They were packaged very well, great price and great service! Thanks very much, Matteo!

4 years, 8 months, 23 days ago

Friendly service (Matteo), timely delivery, excellent experience!

4 years, 9 months, 9 days ago

Great service from Matteo. He delivered tiles to us in the UK and kept us up to date every step of the way. Really helpful and also made sure that the delivery firm hadn't damaged the tiles. They were packaged well, great price and great service! Thanks very much Matteo!

4 years, 9 months, 9 days ago

Matteo Durante was a great dealer and gave a great support. Tiles are shipped fast and the conservation was always nice.

4 years, 9 months, 24 days ago

Nothing to complain about 👍🏼👍🏼👍🏼

4 years, 10 months, 10 days ago

Vi har købt fliser gennem Onetile, og er meget glade for det færdige resultat. Matteo har ydet super service, både inden, under og som opfølgning efter købet. Hermed de varmeste anbefalinger. På trods af omkostninger til fragt, opnåede vi en stor besparelse i forhold til at købe dem i Danmark.

4 years, 11 months, 16 days ago

The order and the delivery of our tiles to Germany worked perfectly. Mr. Durante of onetile was very kind and helped us in our decision. The price was also perfect combined with the prices you can achieve in Germany. Thank you very much! We would order directly again.

5 years, 1 month ago

Ordered tiles from Matteo recently. We were a little nervous due to the distance - he was based in Italy whilst we were in the UK and weren’t sure how smoothly it would go. Turned out to be an excellent experience and i couldn’t recommend him enough! He was proactive at each step, easy to reach, ensuring we knew when to expect delivery etc and checked that we were happy once the tiles were received- very competitive prices too!
Thank you Matteo!

5 years, 1 month, 8 days ago

Très beau produit à des prix imbattables, correspondant à nos attentes (aspect mat); livraison sans problème. à recommander!

5 years, 1 month, 8 days ago

Excellent price and service! I ordered tiles Lea Ceramiche, collection Nest, and after I got tens of price offers from different retailers in Italy and Croatia, the Onetile's was the best. Also very good communication, a quick response to all questions in the same day. I recommend! :)

5 years, 1 month, 23 days ago

Site très intéressant si vous cherchez du carrelage de qualité à prix très compétitif... je n ai pas trouvé de tarif concurrentiel...
Un service client toujours disponible et réactif, seul inconvénient les discussions se font en italien ou anglais ( pas de français) mais tout se règle parfaitement, de l’aide au choix en passant par les conseils techniques jusqu’à la livraison .. le choix de la date de livraison est possible et a été respectée avec contact téléphonique préalable. L’ensemble de la marchandise est arrivée sans encombre, aucune casse et qualité top ( tous les lots sont bien du même bain ..
Il ne faut pas hésiter si on veux faire quelques économies ( 60% de réduction, livraison comprise, par rapport au prix chez le revendeur local) ou avoir un carrelage haut de game pour le prix d’un carrelage courant..)

5 years, 3 months, 2 days ago

Incredible service, fast delivery, good communication in English.
One contact person for ordering and logistics.
I am based in the Netherlands and delivery within 2 weeks.
I highly recommend Onetile.

5 years, 4 months, 19 days ago

Great communication and fast service! Thank you Matteo!

5 years, 5 months, 17 days ago

Always available and professional with fast delivery at very affordable prices. I can really recommend onetile.it

5 years, 7 months, 24 days ago